TERMS OF SERVICE

Our Terms,

Your Trust.

These Terms of Service explain the rules and conditions that guide your use of our website and services. By shopping with Ain By Noor, you agree to these terms.

FAIR & TRANSPARENT
Clear terms to ensure a safe and trustworthy shopping experience.
CUSTOMER FOCUSED
Your satisfaction and rights are always our priority.
RESPONSIBLE BUSINESS
We follow ethical practices and protect your information.
BUILT ON TRUST
Thank you for being part of the Ain By Noor family.

WHAT'S INCLUDED?

01
Shopping With Us
Products subject to availability
Products subject to availability. Sizes follow our standard size chart. We reserve the right to update product listings. All prices in PKR.
02
Your Order
Orders confirmed via WhatsApp or email
Orders confirmed via WhatsApp or email. We process orders within 1-2 business days. Order confirmation does not guarantee stock availability.
03
Prices & Offers
All prices listed in Pakistani Rupees
All prices listed in Pakistani Rupees (PKR). Prices may change without notice. Promotional discounts cannot be combined unless stated.
04
Payments & COD
We accept Cash on Delivery
We accept Cash on Delivery (COD) across Pakistan, bank transfer, and online payment via JazzCash/EasyPaisa/credit card. COD orders must be confirmed before dispatch.
05
Delivery
We deliver across Pakistan
We deliver across Pakistan via TCS, Leopards, or M&P courier. Standard delivery: 3-5 business days. Remote areas may take longer. Shipping charges apply.
06
Returns & Refunds
Returns accepted within 7 days
Returns accepted within 7 days of delivery for unused, unwashed items with original tags. Exchange only for size issues. Refunds processed within 7-10 business days.
07
Your Account
Keep your login credentials secure
Keep your login credentials secure. You are responsible for all activity under your account. Contact us immediately if you suspect unauthorized access.
08
Our Designs & Content
All designs and images are our property
All designs, images, and content on this website are the intellectual property of Ain By Noor. Unauthorized use or reproduction is strictly prohibited.
09
Reviews & Content You Share
You grant us rights to use your content
By submitting reviews or photos, you grant Ain By Noor the right to use your content for marketing. We reserve the right to remove inappropriate content.
10
Responsible Use
Do not misuse our website
You agree not to misuse our website, attempt unauthorized access, or engage in fraudulent activity. Violations may result in account suspension.
11
Shopify & Third Parties
Our store is powered by Shopify
Our store is powered by Shopify. Third-party services (payment gateways, courier tracking) have their own privacy policies which we do not control.
12
Website Availability
We strive for 24/7 availability
We strive for 24/7 availability but cannot guarantee uninterrupted service. We are not liable for losses due to downtime or technical errors.
13
Your Rights
You are protected under Pakistani law
As a Pakistani consumer, you are protected under the Consumer Protection Act. You have the right to accurate product information and fair treatment.
14
Governing Law
These terms are governed by Pakistani law
These terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be resolved under Pakistani jurisdiction.
15
Contact Us
Get in touch with us
Email: info@ainbynoor.com
WhatsApp: +92 3203537007
Address: Kharian, Punjab, Pakistan
Hours: Mon-Sat, 10am-6pm PKT